An apology is an expression of remorse or guilt over having said or done something that is hurtful or damaging, and a request for forgiveness. However, it can be difficult to swallow our pride and say "I'm sorry." If you have a difficult time making amends for mistakes or repairing the effects of angry words, here's how to keep your dignity while being humble, and invite forgiveness with grace. If this person ever meant anything to you or had a major impact on your life, you should apologise
1. Determine what went wrong
2. Take full responsibility for the offense, without sharing the blame with anyone else, and without presenting mitigating circumstances
3. Realise that there are no excuses.
4. Decide when to apologise
5. Write your apology down.
6. Begin the apology by specifying your offenses and the feelings your actions may have caused.
7. Make amends.
8. Express your appreciation for the role that they play in your life, emphasising that you do not want to jeopardize or damage the relationship
9. Ask if they will give you another chance to make up for what you did wrong.
10. Be patient.
11. Stick to your word.
12. If the person you apologise to rejects and hates your apology, they don't deserve one.